Shipping policy

Order Processing Time

All orders are processed within 1–2 business days, up to 48 business hours, excluding weekends and holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Please note that processing time is separate from delivery time.

Shipping Rates & Delivery

We currently offer free shipping to Canada and the United States as a launch offer. International shipping rates may vary depending on the destination and will be shown at checkout.

Delivery times may vary depending on the destination country, carrier, customs processing, and local postal services. Estimated delivery times may be shown at checkout or provided with your shipping confirmation.

Amuris Jewellery is not responsible for delays caused by carriers, customs, weather conditions, incorrect addresses, or circumstances outside of our control.

International Shipping

We ship internationally to selected countries.

For international orders, customs duties, import taxes, brokerage fees, or local charges may apply depending on the destination country. These fees are not included in the product price and are the customer’s responsibility.

Amuris Jewellery does not cover customs duties, import taxes, brokerage fees, or local charges, unless the issue is caused by an error on our part.

Refused Packages & Incorrect Addresses

Please make sure your shipping address is complete and correct before placing your order.

If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal to pay customs duties or import fees, we will contact you once the package is received back.

Additional shipping fees may apply to reship the order. If a refund is issued, any non-refundable shipping costs, return fees, customs charges, or carrier fees may be deducted from the refund when applicable.

Lost or Delayed Packages

If your package appears delayed or lost, please contact us at amurisjewellery@gmail.com and we will do our best to assist you.

Once an order has been handed to the carrier, delivery time is managed by the carrier. However, we will always help you follow up when possible.

Contact

For any shipping questions, please contact us at:

amurisjewellery@gmail.com